If you do not find the information that you need,
please send a email to info@hkael.com
we will reply you as soon as possible
Trouble Shooting Guide:
Problem: No dial tone
• Check all modular plugs to be sure they are firmly in place.
• Are the cords damaged in any way?
• Try another phone jack. If your telephone works on
another jack, there may be a
problem with your wiring.
Problem: I hear my phone dialing, but I can not get past the dial tone.
• Check the Tone/Pulse switch. If positioned in Tone (T) mode, switch to Pulse
(P).
You may have pulse dialing service.
Problem: Phone does not ring.
• Is the ringer switch set to the "Off" position?
• How many extensions are connected to your line? If more than five telephones
are
installed on the same line, you may need to contact your local telephone
company to
determine the maximum number of extensions for your calling area.
Problem: The sound volume is too low.
• Is another extension off hook? If so, hang up the extension.
Problem: Memory dialing does not work.
• Carefully review STORE sequence and re-enter your programmed number.
• Did you remember to pick up the handset when programming memory?
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Any Questions or Comments?
HKAEL Consumer Service HotlineHong Kong Office Address:
6Fl, Unit F, Gold King Ind., Bldg,
35-41 Tai Lin Pai Road,
Kwai Chung, N.T. Hong Kong.
Email: info@hkael.com